Answer every Google review in your brand’s voice.

Connect your Google Business Profile once and new reviews are imported in the background every 15 minutes. The AI drafts a reply in your brand voice, then your rules decide what happens next: safe, high-rating replies are published after a random delay, and everything else waits for your approval.

Only if you let it. You pick the minimum star rating for auto-replies; everything below it — and any reply you want to double-check — waits for your approval. The AI also only uses the facts you give it, so it will not invent offers or policies.

Yes. The sandbox lets you simulate customer reviews (including angry ones and non-English ones) and watch the AI draft replies and your rules in action. Nothing is sent to Google.

The reply is held for approval and you are alerted live in the app, plus by email or WhatsApp if you enable them, so you can respond personally.

Yes. Language detection is automatic, so a review written in Spanish gets a Spanish reply in the tone you chose.

Yes. Each location has its own reviews, brand voice and automation rules. Your plan sets how many locations you can add.

There are three monthly plans: Starter at $29/month (50 AI replies, 1 location), Growth at $79/month (250 AI replies, up to 5 locations), Agency Pro at $199/month (1,000 AI replies, up to 50 locations). You can change plans at any time and quotas reset every month.

No — on purpose. Replies are published after a random delay within the range you choose, so they feel natural. You can always publish one immediately from the inbox.